This is a great piano for anyone looking to buy their first grand piano. The action feels much better than other pianos in a similar price range - a Model M for example. The range is superior as well with bassier low notes and clearer high notes. This piano was refurbished by the previous owner, and is in great condition aside from a few scratches. The previous owner also replaced the hammers and spindles with official Steinway parts. It is in perfect working condition and has been tuned and serviced twice annually by my piano technician. The action and pinboard are in great condition, and all wear from frequent use has been repaired. The soundboard has no cracks and has been in ideal conditions. The piano will come with the Damp Chaser humidifier to keep the soundboard at the ideal moisture level year-round. This piano served me well for many years. I'm sad to see it go, but I know whoever buys it will get a lot of enjoyment out of it for years to come.